New feature / 2026

FMC POD.

From the driver's phone. To your inbox. Instantly. Proof of delivery, signed by the customer on site — no app, no printer, no paperwork chase.

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FMC POD — Signed, Sealed, Delivered. The three-step workflow: paperwork uploaded, sent to driver via WhatsApp, signed on site by customer.
How it works

Three steps. No friction.

01 — UPLOAD

Paperwork uploaded.

Customer docs go straight into our system. Delivery notes, dockets, PODs — all attached to the right job before the truck rolls.

02 — SENT

Sent to driver via WhatsApp.

Straight to the phone the driver already uses every day. No new app to install, no PIN to remember, no training session needed.

03 — SIGNED

Signed on site by customer.

Customer signs on the driver's phone screen at the delivery point. Captured live, with time and date — and it's back with the office in seconds.

Why it matters

Built for shippers who want visibility.

01

No printer. No paper.

Nothing to print, sign, scan, lose, or chase. Every POD captured digitally and stored against the job from the moment it's signed.

02

No app to install.

Works with WhatsApp — the app every driver and most customers already have. No download for the driver. No download for your customer.

03

Time-stamped audit trail.

Every signature carries the time, date and job number. Disputes get resolved with one click, not a search through filing cabinets.

04

Back to you instantly.

The signed POD lands in your inbox the second the customer signs. No end-of-day batch. No "we'll get them in the morning" phone calls.

Common questions

What you'd want to ask.

Does my driver need to download an app?

No. The POD link goes to the driver's phone via WhatsApp — the same app they use to message the yard every day. They tap the link, the customer signs, done.

Does my customer need an account?

No accounts, no logins, no portals. The customer signs on the driver's phone screen at the delivery point. That's the entire process.

How do I get the signed POD back?

It lands in your nominated email inbox the moment it's signed. We can also forward it to your TMS or your customer's portal on request.

Can I use this for our own delivery dockets?

Yes. Upload your PDF docket or delivery note and we'll attach it to the job. Your branding, your format, our system handles the routing and signature capture.

Do I have to use it on every job?

No. POD is included with every FMC delivery as standard. You can use it where it adds value, skip it where it doesn't.

Try it

See FMC POD on your next delivery.

Get a quote for your next consignment and we'll set you up with FMC POD as standard. No setup fee, no contract, no minimum volume.